Last updated: April 2026
Orders can be cancelled within 24 hours of placement, provided the item has not been shipped. Custom or made-to-order pieces cannot be cancelled once production has begun.
We accept returns within 7 days of delivery for standard products. Items must be in original, unworn condition with all tags and packaging intact. Custom-made and engraved items are not eligible for return.
Once we receive and inspect the returned item, refunds will be processed within 7-10 business days to the original payment method via Razorpay. Shipping charges are non-refundable.
We offer exchanges for a different size or variant within 7 days of delivery, subject to availability. The item must be in original condition.
If you receive a damaged or defective item, please contact us within 48 hours of delivery with photographs. We will arrange a free replacement or full refund.
To initiate a return, exchange, or refund, email us at contact@noblekarat.com with your order number and reason. Our team will guide you through the process.