Privacy Policy

Last updated: April 2026

1. Information We Collect

We collect personal information you provide when creating an account, placing an order, or contacting us. This includes: name, email address, phone number, shipping address, and payment information (processed securely by Razorpay — we do not store card details).

2. How We Use Your Information

Your information is used to: process and fulfill orders, communicate order status, provide customer support, send promotional emails (with your consent), improve our website and services, and comply with legal obligations.

3. Payment Security

All payments are processed through Razorpay, a PCI-DSS Level 1 compliant payment gateway. We do not store, process, or have access to your complete credit/debit card information. Razorpay's privacy policy governs the handling of payment data.

4. Data Sharing

We do not sell your personal data. We share information only with: payment processors (Razorpay), shipping partners for order delivery, and legal authorities when required by Indian law.

5. Cookies

We use essential cookies for site functionality and authentication. No third-party tracking cookies are used without your consent.

6. Data Retention

We retain your personal data for as long as necessary to provide services and comply with legal obligations. You may request deletion of your account and data by contacting us.

7. Your Rights

Under Indian data protection laws, you have the right to: access your personal data, correct inaccurate data, request deletion of your data, and withdraw consent for marketing communications.

8. Contact

For privacy-related inquiries, email us at contact@noblekarat.com.